Hotel Polana Serena
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Features
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Hotel Polana Serena
Offering an outdoor pool and a restaurant, Polana Serena Hotel is located in Maputo. Free WiFi access is available. Each room here will provide you with a TV, air conditioning and a minibar. There is also an electric kettle.
Conditions and services
General
- Check-in starts at: 14:00
- Check-out ends at: 06:00
- Wifi
- Internet
- Air conditioning
- Lift
- Non-smoker Rooms
- Smoking area
- Pets not allowed
Reception services
- Luggage storage
- Safe
- Currency exchange facilities
Activities
- Tennis
Leisure and families
- Disco
Food and beverage
- Restaurant
- Special diet menus (on request)
- Room service
Transportation
- Transfer service
Business facilities
- Business Centre
- Meeting rooms
Shops
- Shops
Wellness
- Outdoor pool
- Kids' pool
- Indoor pool
- Pool bar
- Sun loungers or beach chairs
- Sun umbrellas
- Spa
- Hot tub/jacuzzi
- Sauna
- Massage
- Hairdresser's
- Gym
What do guests think about this lodging establishment?
The accommodation in question, Hotel Polana in Maputo, has received mixed reviews from guests. While some guests praised the hotel for its comfortable rooms, good food outlets, and beautiful layout, others expressed disappointment with its outdated decor, rude staff, and lack of attention to non-white guests. The breakfast was also criticized for not meeting the standards of a 5-star hotel. On a positive note, several reviewers appreciated the hotel's history, attentive staff, and well-maintained pool area. Overall, the reviews suggest that the hotel's location and potential for improvement are its biggest assets. Despite some positive aspects, it seems that Hotel Polana has room for upgrades and should address issues related to customer service and interior decor.
Reviews
- 3.2Tired HotelMuhammad - Dec 30, 2021
In serious need of an upgrade
The comments express the personal opinions of actual Destinia clients who either filled out the questionnaire Destinia sent them following their stay at the lodging establishment or filled out an online questionnaire through our website. These opinions don"t necessarily represent those of Destinia. We will not publish any review that contains objectively false information, insults, degrading opinions or personal information regarding the client. We calculate the overall ratings by taking an average of the scores awarded on the completed questionnaires.
Frequently asked questions about Polana Serena
You can stay at Polana Serena starting at €96.44 per night. The price will vary depending on the dates and the demand.
Yes, Polana Serena has a pool for you to swim in.
You can check in at Polana Serena any time after 14:00 and check out any time before 06:00. Consult your Destinia agent for any specific concerns.
No, Polana Serena doesn't have parking facilities.
No, Polana Serena doesn't offer free WiFi service.
Yes. If you're looking for a lodging establishment with sports faciities, Polana Serena, has a gym where you can exercise.
Yes, Polana Serena is a family lodging establishment, suitable for you and your loved ones.
Yes, the facilities at Polana Serena include a restaurant.
Yes, Polana Serena has a business centre that's ideal for your meetings.