Hotel The Reef Coco Beach
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Features
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Hotel The Reef Coco Beach
Intimate and casual this all-inclusive resort provides a fantastic view of the variety of blues that characterize the Caribbean Sea, located in Playa del Carmen just a few blocks from the famous 5th Avenue offers guests the ideal starting point from which to explore the rich culture of the area to the one who wants to rest and forget everything. This wonderful property features recreational activities, a beautiful swimming pool with an area for adults and children, spa services, bicycles, water sports, shows and a range of new and improved restaurants and bars. The 196 guestrooms at The Reef Coco Beach feature elegant décor and all modern amenities, offering views of the garden, pool or partial ocean view. In addition, the property offers its guests a fantastic selection of services with its different packages: Standard, Superior and Premium, the last one being the most complete in which you can enjoy even a delicious Japanese dinner and share your best moments through the free Wifi.
Other names for Hotel The Reef Coco Beach:
Conditions and services
General
- Check-in starts at: 15:00
- Check-out ends at: 12:00
- Wifi
- Paid WiFi
- Internet
- Car park
- Accessible parking
- Air conditioning
- Beachfront
- Lift
- Non-smoker Rooms
- Non-smoking throughout
- Smoking area
- Pets not allowed
Reception services
- 24-hour front desk
- Luggage storage
- Safe
- Tour desk
Activities
- Beach access
- Aquatic Sports
- Fishing
- Tennis
- Sports equipment rental
- Ping pong
- Golf
- Mini-golf
- Billiards
- Cycling
- Darts
Leisure and families
- Kids' club
- Children's play area
- Lending of equipment for games
- Entertainment staff
- Nursery
- Evening entertainment
- Karaoke
Food and beverage
- Restaurant
- Bar
- Snack Bar
- Bottle of water
- Fruits
- Snacks
Transportation
- Transfer service
- Car rental
- Bikes available (free)
Common areas
- Terrace
Business facilities
- Business Centre
- Meeting rooms
Housekeeping service
- Daily maid service
Shops
- Shops
Wellness
- Swimming pool
- Outdoor pool
- Kids' pool
- Pool/beach towels
- Sun loungers or beach chairs
- Sun umbrellas
- Spa
- Hot tub/jacuzzi
- Sauna
- Massage
- Beauty Services
- Gym
What do guests think about this lodging establishment?
The hotel in question has received mixed reviews from guests. Some guests were disappointed with the deteriorating condition of the rooms, including rusty fixtures, chipped bathtubs, and stained floors. They also mentioned a persistent sewage smell in certain areas of the hotel. The staff's attitude was generally described as cold and distant, although a few individuals were helpful. The food was criticized for being bland and repetitive. On the positive side, some guests praised the hotel's excellent location, cleanliness, and attentive staff. The facilities such as the gym, pool, and beach access were also appreciated. Overall, while there were some areas for improvement, the hotel seemed to offer reasonably priced accommodation with good service and amenities.
Reviews
The comments express the personal opinions of actual Destinia clients who either filled out the questionnaire Destinia sent them following their stay at the lodging establishment or filled out an online questionnaire through our website. These opinions don"t necessarily represent those of Destinia. We will not publish any review that contains objectively false information, insults, degrading opinions or personal information regarding the client. We calculate the overall ratings by taking an average of the scores awarded on the completed questionnaires.